fq77 Privacy Policy — How Your Information Is Kept Safe

Fq77 (hereinafter "we" or "the platform") places the highest priority on the privacy of its users. This privacy policy applies to the fq77 website, mobile application, and all associated services.

By creating an account or using fq77's services, you agree to this Privacy Policy. We believe every user in Bangladesh has the right to fully understand how their data is handled — which is why we've explained everything here in plain, simple terms.

"Personal data" in this policy refers to any information that can directly or indirectly identify you — such as your name, mobile number, email address, financial details, and similar information.

Fq77 only collects data that is strictly necessary. We do not request or gather anything beyond what is needed. Below is a detailed breakdown of the information we collect:

Information provided at registration

• Full Name: For account verification and payment processing.
• Mobile Number: For OTP verification, security alerts, and communications.
• Email address: For account verification and important notifications.
• Date of Birth: For age verification and the protection of minors.
• Password: Stored in encrypted form — no one can access it.

Information provided during KYC verification

• National ID / Passport Number: For identity verification.
• Address: For legal compliance purposes when required.
• Photo: Securely stored for identity verification purposes.

Automatically Collected Data

• IP Address: For security monitoring and fraud prevention.
• Device Information: Operating system, browser type.
• Login time: For account security.
• Gaming Activity: For service improvement and responsible gaming monitoring.

Fq77 uses your data only for the purposes listed below — nothing more:

• Service Delivery: Account management, gaming services, and payment processing.
• Security: Fraud detection, account protection, and prevention of unauthorized access.
• Contact: Important updates, transaction confirmations, and support services.
• Personalisation: Game recommendations and offers tailored to your preferences.
• Legal Compliance: Meeting regulatory requirements.
• Responsible Gaming: Identifying problematic gaming behaviour and providing appropriate support.
• Service Improvement: Improving platform quality and user experience.

Fq77 uses industry-leading technology to keep your data secure. Our servers are housed in protected data centres and undergo regular security testing.

• 256-bit SSL Encryption: All data transfers are encrypted.
• AES-256 Encryption: For stored sensitive data.
• Two-Factor Authentication (2FA): To protect your account login.
• Firewall & Intrusion Detection: To prevent cyber attacks.
• Regular Security Audits: Operated by a third party.
• Staff Training: Only authorised personnel have access to your data.

When data is transferred outside Bangladesh (e.g., to game software providers), the highest level of protection is ensured and only the minimum necessary information is shared.

Fq77 never sells your personal data. However, in certain limited cases, minimal information may be shared with trusted partners:

• Payment providers (bKash, Nagad, Rocket): Only the information necessary to complete your transaction.
• Game Software Provider: Only the minimum data necessary to operate the games.
• Identity Verification Service: To complete the KYC process.
• Law Enforcement: To assist with valid legal orders or investigations.

When you use the fq77 website, certain cookies are stored in your browser. Cookies are small text files that help improve your browsing experience.

You can disable non-essential cookies from your browser settings. However, this may limit certain features.

As a fq77 user, you have important rights regarding your own data. Contact our support team to exercise any of these rights.

Fq77 services are intended strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• If an underage account is detected, it is immediately closed.
• Collected data is securely deleted.
• Parents or guardians can report concerns by emailing support@fq77.ws.

In the event of a data security breach, fq77 takes immediate action:

• Relevant authorities are notified within 72 hours of detection.
• Affected users are promptly notified via SMS or email.
• Immediate technical measures are taken to contain and limit any damage.
• A dedicated team works to investigate incidents and ensure resolution.

Fq77 may update this privacy policy at any time. You will be notified based on the nature of the changes:

• Minor changes: The "Last Updated" date on this page will be revised.
• Major changes: You will be notified in advance via SMS or email.
• Continued use of the service after any changes takes effect constitutes acceptance of the updated policy.

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: privacy@fq77.ws
• General Support: support@fq77.ws
• Live Chat: Available on the website 24/7

Requests to delete or correct data are generally processed within 30 business days. To learn more, FAQ Page View.